We are
Fidelity

Your global partner. Find out more about Fidelity Fulfilment, where we came from, and where we're going.

Stephen Williams

Stephen Williams

Our Story

Fidelity was founded in 2010 by Stephen Williams and Simon Vincent. Their background in mission critical 3PL, warehousing, e-commerce and B2B retail solutions helped establish Fidelity Fulfilment as a company with innovation built at its core.

We set out to make things simpler for our clients, by building on our experience and strong relationships with international manufacturers and OEMS to develop a better way of providing 3PL, 4PL & fulfilment solutions.

Simon Vincent

Simon Vincent

"Building unique solutions to customer problems
is what sets Fidelity Fulfilment apart"

Data Driven

Through continuous investment in our cloud-based WMS platform, we offer a diverse range of uniquely flexible e-commerce fulfilment, warehousing and just-in-time solutions. We’re proud of our systems, and understand the difference that data-driven solutions can make to your business.

Forward Thinking

The world of fulfilment is always changing. Our consultative and modern approach to process improvement has earned us a reputation for improving benchmark levels of accuracy and cost of supply. Our team of experts are on hand to guide you through, and help future-proof your business.

Brand Focused

With our longstanding partnerships with some of the world’s most respected manufacturing organisations and brands, we know that your business is our business. Fidelity partners with companies we believe in – and with our experience and expertise, we’re the ideal people to help your business grow.

Our Team

An Innovative Approach

Our team members are what makes Fidelity great. From warehouse operations to customer service, we bring years of experience across a range of business-critical areas. Our international teams in the UK, EU and US have a wealth of knowledge and experience in both national and global fulfilment solutions.

UK: National Living Wage Employer

At Fidelity Fulfilment, we believe that our employees are our most valuable asset. That’s why we’re proud to announce that we are now an accredited UK Living Wage Employer.

Fidelity is part of a growing community of companies who believe in rewarding our teams fairly, and providing opportunities for growth and development. Our commitment to the UK’s Living Wage scheme is just one of the ways that we’re demonstrating our dedication to our team, and the success of our business.

Ready To Find Out More?

Get in touch with our team today for more information about our team of experts.